Dr. Steve Harris is a
renowned international motivational speaker of today’s world. With a Ph.D., an MBA, Dr. Harris is known as a
CEO, a playwright, an author as well as an ex-champion in the sport in
international categories. Well-known for his strategic thinking and providing
unique mental strength, his presentations bring you updated information
regarding customer service, which he specializes in. he motivates front line
teams to get out of their comfort zones and develop the best methods to engage
in positive interaction and effective line – ups with customers, potential and
existing.
He focuses on the
importance of the right kind of attitude, body language, skills and so on
required when you are dealing with customers. Effective, easy, fast and polite
engagement, interaction and conversation are the keys and Dr. Harris also
stresses on the role of the leader, the importance of leadership skills
required. He is one of those motivational speakers who has had a lot of experience and qualification in this field;
having worked in senior managerial posts for about 20 years. He has worked with
Marks and Spencer plus as a retail director in the Body Shop.
He is also well known
as a motivational speaker in South Africa. His clients include well over 90 brands of
retail, which include Toys R Us, Marks and Spencer, Liberty, Self ridges and so
on and so forth. He presents his ideas and thoughts at conferences, corporate
get together and meetings as keynote speaker, within the United Kingdom as well
as across Europe in addition to in the United States of America.
